Who we are?
Dheera Group of Technologies is a digital company (dheeragroup.com) which is registered under Company Act 1956 of India and offered its services online through URL https://dheeragroup.com/. Read all Privacy Policy, Terms and Conditions carefully of Dheera Group of Technologies before buying and Sign up for an account; which are given below: we provide services online as: Email Marketing, SMTP Server, Dedicated Server, Virtual Private Server…etc. While you are buying or signed up for any service of Dheera Group of Technologies which decides that you are accepting all Terms and Conditions of Dheera Group of Technologies; if it is not so, you are requested not to buy or signed up for any particular services of the company.
Embedded content from other websites
Dheera Group of Technologies strictly follows its privacy policy and never discloses and shares its clients’ information and data anywhere. The company’s privacy policy is treated as part of these terms.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites: Privacy Policy
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service privacy policy. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How we use collected information:
Dheera Group of Technologies may collect and use Users personal information for the following purposes:
* To improve customer service
* Information you provide helps us respond to your customer service requests and support needs more efficiently.
* To improve our Site privacy policy
* We may use feedback you provide to improve our products and services.
* To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Refund Policy & Restriction
(i) You are advised not to send spam! By ‘Spam’ means the definition at the Spamhaus website. https://en.wikipedia.org/wiki/Spam_Act_2003
Abuse Report You (client) must follow this spamming rule:
(ii) You are advised not to use purchased, rented or third party data lists. If you (client) are found or caught in complain section, Dheera Group of Technologies can terminated temporarily or permanently your account or service after considering the complaint is minor or major under privacy policy.
(iii) You (client) can’t violate our Terms and Conditions, which is a part of this agreement.
Opening an Account
In order to use Dheera Group of Technologies, you must affirm yourself that- & you must be at least 18 years old and has ability to deal with contracts. & Read all terms and conditions before completing the registration process or any further activity. Agree with the all terms and conditions by clicking (which means accepting) the terms and conditions button.
Provide true, complete and correct information for further communication or business. Ensure that you are not using Dheera Group of Technologies’ for any kind of violation activity, illegal means, objection of any law or regulation; if it is found so, Dheera Group of Technologies will act legally against you (client/user) and you (Client/user) will be responsible for any kind of punishment or loss.
Dheera Group of Technologies has the reserve rights for changing eligibility requirements, terms and conditions at any time with a prior notification privacy policy.
Terms and conditions
The terms and conditions of Dheera Group of Technologies activated automatically or applied and continue as long as a client uses the services with signed up or buying services by a client. If a client clicks the button and enters its username and password which means that client has officially read all the terms and conditions and accepts them.
Closing account/ Termination of an account
A client can delete or remove its account after completing its particular service or before completing the particular service without any appropriate information, but the company will not be responsible for any kind of loss. Dheera Group of Technologies has the right to terminate the account or service of a client with an appropriate notice. If a client is found in complained section, the company has the right to terminate its account and service without any refund.
Once, the account or service has been suspended or terminated permanently, the company is not liable or responsible for any clients’ data or loss due to not follow our privacy policy.
If a client has not log in its account or doesn’t use its service after buying or signed up within the validity time, it is considered inactive client by the company so the company has the right not to refund, add credits and extension of the service of any kind. It will be permanently terminated or deleted by the company with an appropriate notice.
Security: privacy
Dheera Group of Technologies provides temporarily username and password to its clients while they are buying a service. The password must be changed and remained strong by the clients. The company will not be responsible for any password leak/hack or any kind of loss due to account interruption by someone else. You (client) are responsible for keeping your account name and password confidential.
The company has not access to your current password, but in case of unauthorized access to your account, you (client) should immediately notify to Dheera Group of Technologies that can help you only reset our password again.
Modification
Dheera Group of Technologies has the right to change policy, services and its terms and conditions at any time with an appropriate notice. The company has the right to stop any old services, prices of the services and can start new services. All kinds of information can be seen at Notice Section. Clients are advised to check or read Notice section for new updates before buying or sign up any particular service.
Refund
Dheera Group of Technologies will refund for a prepaid month if the company has stopped its service to the client with a valid reason which is not listed in company’s privacy policy or terms and conditions. If you (client) request for refund within 3 days with the date of bought date, the company will terminate your (client) service and refund you 60% of your paid amount within a week of your request via ticket or mail. Any offered plan or customized plan always remain keep off of any refund so you (client) can’t request for refund in any case for offered or customized plans.
Remember: You (Client) can not apply for refund on discount prices.
Payment
You (client) have to pay according to your plan; it may be monthly or yearly. A monthly subscription can be converted into yearly plan by paying after yearly subscription, but a yearly plan can’t be converted or cut down into monthly. A lower plan can’t be converted into higher plan with additional payment and in the same way a higher plan can’t be converted into lower plan by refunding the additional payment. All plans always remain separately.
If you (client) have not used your bought service within your validity time/ certain time, your credits or service will considered used so you (client) can’t claim for refund. The company will not refund of any kind. If you (client) are caught/ found in complain section by any third party, the company has right to terminate your account/ service without any refund, you will be notify for that.
Add-ons charges will remain separately with any selected plan. Dheera Group of Technologies has the right to change pricing for its plans which will be shown on the website and you (client) will notify by email.
Proprietary Rights
You (client) will obey and respect the company’s rights in the website and the software, used to provide Dheera Group of Technologies including Patents, Trademarks, Service marks, Trade secrets and copyrights. You (client) can use only brand assets according to our Brand Guidelines.
Privacy policy update – 10-04-2023
Have you any query or questions regarding our services then contact us at –+91-9462555174 or send a mail at –info@dheeragroup.com